FAQ – About Oraymee

How can I find out about Oraymee?
You can find out more about Oraymee by visiting our About Page. If you have further questions, please visit Oraymee’s contact page.

Why should I create a user profile On Oraymee?
When you log in to your user profile, your personal details are already stored so that you don’t have to enter them again when placing a new order. You also have access to My Account, where you can get a full overview of your profile, pending orders, order history, shipping and payment details. You can only but have these privileges if you have an account on Oraymee.

How can Oraymee keep their prices so affordable?
We design, manufacture and also buy large quantities of the same products directly from suppliers, with little to no middlemen, and sell these products only on our own online stores worldwide. Oraymee has considerable experience in the industry and a thorough knowledge of which goods to buy and from which markets. In addition, we have invested considerably in a fast and cost-efficient distribution system. Oraymee is also permeated by cost-consciousness at every level, allowing us to offer goods to our customers at the very best prices possible.

How do I create a profile on oraymee.com?
You can easily create your own Oraymee profile by creating a username and password. We recommend that you use your email address as your username, to make it easy to remember. Please make sure that your password is at least 6 characters.

I forgot my password and or username – Can you help me?
If you forgot your password, just click the “Forgot password” link and we will send you an automated email with information on how to reset your password. A forgotten username can be retrieved directly via email.

I responded to an email and or online questionnaire to enter a contest. Is this an Oraymee initiative or is it fraudulent?
All Oraymee campaigns are promoted through our website. Oraymee cautions you to read the fine print and legal disclaimers when entering online contests. You will note in most situations that the promotion is in no way associated with our brand. If you have entered your cell phone number in response to an email that you received for a chance to win an Oraymee contest, you are an on-going victim of this perpetration, or are now receiving unwanted SMS text messages, we encourage you to contact your phone provider and block the offending phone number(s).

Facebook and Instagram is offering me a gift card that supposedly is to be valid on Oraymee. Is this really true?
Unfortunately, a number of fake campaigns and Oraymee accounts are circulating on Instagram, Facebook, Twitter, Pinterest, and LinkedIn, giving away gift cards to our customers. We are aware of the problem and Oraymee is not the only company affected. We do not support these kinds of actions and we always report them to the appropriate authorities to get them closed down as soon as possible and prevent them from spreading even further. We truly apologize for the inconvenience that these fake campaigns may cause our customers.

You will find information about any future contests via our official Instagram, Facebook, Twitter, Pinterest, and LinkedIn pages.

Phishing emails
If you receive an email in which you are asked to give out card details or similar information, please be aware that this is not sent by Oraymee. Oraymee will only request account information in response to your queries via email or phone, or when there are uncertainties about an order you have placed. We will never ask for bank details by email. Please, do not respond to such requests. When we ask for personal data in an email we will always ask you to contact us by phone and or email. We will never ask you to respond via a link.

If you ever receive an email in which you are asked to give specific personal data via a link, do not reply to the email, do not click on the link and delete it immediately.

What is a phishing email?
Phishing email messages are designed to steal your identity and or infect your computer with a virus. They ask for personal data, often by asking you to click on a link and directing you to websites or phone numbers where they ask you to provide personal data. The link will often try to infect your computer with a virus. After that personal details will be misused immediately through such programs as Java and Adobe Flash for example.